Refunds & cancellations
Last updated: 1 November 2026
The short version. KiddoLock Premium is billed through Google Play. You can cancel any time and keep Premium until the end of your paid period. Within 48 hours of a purchase you can request a refund directly from Google Play. After that, write to us and we’ll look at every request fairly.
1. Cancelling
- Open Google Play › Profile › Payments & subscriptions › Subscriptions › KiddoLock › Cancel subscription.
- Premium stays on until the end of the month or year you’ve paid for, and won’t renew.
- Uninstalling KiddoLock does not cancel the subscription. Please cancel in Google Play.
2. Refunds within 48 hours
Google Play lets you request a refund for a recent purchase yourself, usually within 48 hours, at Google Play refund requests, or from your order history at play.google.com. Google decides these requests under its own policies.
3. Refunds after 48 hours
Email info@foregrowsolutions.com with your Google Play order number (it starts with “GPA.”) and the reason. We’ll reply within 7 days. We will refund, in full or in part, when:
- you were charged by mistake, or charged twice;
- KiddoLock couldn’t work on your phone and we couldn’t fix it with you;
- a renewal happened that you clearly tried to cancel in time;
- the law requires it.
Apart from these cases, we don’t refund the unused part of a subscription period once it has started. You keep Premium until the period ends.
4. How refunds are paid
Approved refunds go back to the original payment method through Google Play. Timing depends on Google and your bank, usually 3–10 working days. When a subscription is refunded, Premium ends and KiddoLock returns to the free plan.
5. Free plan and offers
The free plan costs nothing, so there’s nothing to refund. Welcome offers are a discounted first period; refunds for them follow the same rules above.
6. Contact
ForeGrow Programming Solutions LLP, India · info@foregrowsolutions.com